Client Reviews

Reading reviews from real people is a great way to decide if a service is right for you.

I’ve helped so many people over the years and, in these real client reviews, some of them share their experiences of working with me.  If you have thought it, or felt it, then there is a review in here where someone else has too!

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "Alex was recommended to me when I was experiencing anxiety and depression and was unable to make sense of what was going on. She said to me at the start that this process would give me back control to be the person I wanted to be. At the beginning, that made no sense, but a few months down the line I really do feel in control of who I am and want to be. I am much happier and more productive in every aspect of my life. i cannot stress enough how thankful I am to Alex for helping me get through this difficult time and come out the other side.”

Holly

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “When I was referred to Time To Change I was suffering with anxiety. I was nervous on my first visit at the centre but was surprised how welcomed I felt on arrival and how quickly I was able to relax. My first session and ongoing sessions focused on my feelings and after a few sessions I became inspired and took the opportunity to open up about things in my present and past that have prevented me from moving forward for a long time. It was truly my ‘time to change’ and I thank Alex for supporting me to do this.”

Rachael

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “To this day, when in a sticky moment, I simply apply some of the ideas and techniques Alex taught me, or simply wonder what she might say were I to be sitting in front of her, and it really helps me to cope and continue. More than anything, I always felt that Alex cared about me and never judged me. She restored my faith in the process of therapy, having had a less than positive experience with a previous counsellor. For this I am eternally grateful and wouldn't hesitate in recommending her."

George

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I originally made contact looking for answers. It took surprisingly little time for Alex to change that and soon I realised that it was not the answers that were missing but the right questions. Alex acted as a facilitator for the changes I wanted to make and I found the whole experience constructive, practical and useful, as opposed to humiliating and embarrassing as I had secretly feared it might be. I made some adjustments to my behaviour but it is my thought processes that have changed forever.”

Dan

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "Alex is a true professional. She has a lovely steady, calming manner and makes you feel at ease. I found it amazing when she would summarise what I said ... I wanted to shout "yes, that's it, you've got it!" She has an ability to make sense of the mess in your head with such accuracy, sensitivity and gentleness and it was such a relief! Following my sessions with Alex, I feel like a different person - sometimes you need a guide in life who isn't emotionally connected to you - I feel that I have said goodbye to some past demons and can move ahead with my life more confidently and happier in my own skin. I would definitely recommend Alex to anyone who is considering counselling."

Caroline

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "My Dad arranged my first appointment, I couldn’t even pick up the phone. At my first meeting with Alex she made me feel so comfortable and accepted. I had lost my direction and become a shadow of myself, overpowered by anxiety. Gradually we began to work out what needed to change and I now feel stronger, more confident and back on track. Alex made me aware how important it was to look after my own mental well-being instead of worrying about others and taught me to tackle the things that I can change and accept the things that I can't. I now practice yoga, meditation and breathing as well as making sure I nurture myself. This experience definitely changed my life; I wish I had done it sooner."

Charlotte

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “Having worked with a few counsellors in the past, I can honestly say Alex is an amazing therapist who has supported me through several very tough years in my life. She helped me deal with significant anxiety, very low mood, a distressing marriage breakup and considerable work stress. Thanks to her support I’ve come through the other side stronger, happier and wiser! I will always value the support and encouragement she has given me.”

Joanna

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I always thought I could sort 'stuff' out alone - that to do otherwise meant I was weak. I now know that going it alone can be tough and can often lead you to treading water and not moving anywhere. I saw Alex for just over 18 months during which time I felt safe and listened to. Alex was respectful of me, my baggage and my process. She told me there was no magic wand but took the time to get to know me and provided a space free from judgement and criticism and had faith in my recovery, even when the days were dark. Alex gives the therapeutic profession a good name, she is boundaried yet caring and worked hard to make me feel in control during one of the most out of control times of my life. Thanks Alex."

Bec

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “Alex taught me how to take a step back and put the brakes on when thoughts are in danger of overwhelming me. I learnt how to be more mindful of what was going on in my head, and to try not to see things as being so black and white, or thoughts as being “good” or “bad”. These skills have helped me in my everyday life, my relationships and even at work. Counselling won’t make your life perfect - I still have days when things aren’t so great - but now I can recognise that and use strategies to cope. If you need to try and make sense of what’s on your mind and you’re fed up with negative thoughts holding you back, I would absolutely recommend getting in touch with Alex.”

Matthew

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “I sought counselling suffering with intense anxiety and depression. I was hanging on by a thread and had lost all confidence and forgotten how to be kind to myself. I was very sceptical about how “talking about my problems” would help but I was not in a great place so followed the advice I was given. BEST THING I HAVE EVER DONE. Alex did not offer me solutions but something so much better - the skills to deal with my problems rationally whilst being kind to myself. She offered little ‘tricks of the trade’ on how to beat what I was going through. With her very kind and soft but professional nature I slowly began to rebuild myself. I still use the tips Alex gave me regularly and I probably will forever. I am so grateful I had Alex to listen and learn from.”

Anne

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I started counselling when I was at a really low point after some tough years at work where I had totally lost my belief in myself. I had no idea how I was going to get through the next 6 months but my sessions with Alex helped me get through week by week. After each session I would realise something and slowly, as I took small practical steps forward, I started knowing I could cope with much more than I thought. I'm not sure how I would have got through without Alex's guidance but I have now dealt with some massive issues, and have a feeling of being able to cope and think clearly. Alex gave me some great coping strategies which I will continue to use. Thank you Alex for your support!"

Rebecca

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I started to see Alex after going through a very difficult time at work. Alex was very calm and professional and, slowly, I learnt how to talk about what had been happening in my life. The practical issue at work was quickly resolved but we then spent time looking at the root causes of other problems including relationships and work-life balance. She also supported me to recover from an operation which, without her support, could have been a major setback. She really took the time to understand my problems in a non-judgemental and compassionate way. I would whole-heartedly recommend her. She also has an amazing memory!"

Claire

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I decided to seek counselling after a very traumatic breakup with my partner. I wanted to understand my feelings, not just to be able to move forward, but to be able to use this difficult experience to grow. I found Alex's website, liked it, and we arranged a meeting within days. Immediately I met Alex, I knew she was the right person for me. I found it easy to be open and honest with her about my thoughts and feelings, and she helped me unravel emotions that had been influencing me all my life. Finally I understood what was going on! With Alex by my side, I have been able to become free from the inner rules and regulations I set for myself, and have embraced a brave new world - my world, on my own terms. Thank you Alex."

Sarah

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I had five sessions of counselling with Alex, which were a huge support through a very difficult time. Alex is extremely professional, offered appointment times to suit me, in a very calming, relaxing environment. She is very insightful and was able to rapidly help me to see the situation from the outside looking in, and to help me find a way to resolve the problem. Alex also provided techniques to use in between sessions which enabled me to make significant progress in a short space of time."

Tracey

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “I decided enough was enough and wanted to change. I was stuck in a cycle of worry/panic/try to please everybody else rather than put myself first. I found Alex online and loved the website and the logo – time to change – and that is what I wanted to do. At first I thought Alex must think “what have I here?” but again that was my thought process. We got to the bottom of why I was thinking the way I did and I started to change. I have begun to think better and do really feel a happier person. At times I do have very mini ‘old me’ thoughts but talk myself through them and feel good that I can do that now. My aim was to be able to think differently and I sure am. Thanks Alex, I would highly recommend you.”

Joanne

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "The sessions I had with Alex made an enormous difference to me, both at that time, and still today. She enabled me to become emotionally self-sufficient at a time when I felt a huge amount of guilt, sadness, regret, low self-esteem and a deep fear of the future. Alex supported me to challenge many of the assumptions I made about myself and those near to me and to adjust my thought processes to cut down the bad mental habits I had developed.”

Georgina

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I was referred to Time to Change and I was given an appointment very soon after contact.. I found Alex very helpful and insightful. She was easy to talk to and is on completely neutral territory, and helped me to look at things in a different light. To say the least my life has completely changed for the better. Very recommended."

Cath

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I came to Alex looking for help with a history of long term depression and substance misuse. The integrative approach Alex uses really appealed to me as I had found previous counselling, such as CBT, of limited use. Working with Alex has allowed me to explore the root cause of my behaviours in a safe space and allowed me to make gradual but significant changes which I can truly say have transformed my life."

Becky

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I was sceptical about therapy, but after years of encountering the same problem in social situations, I decided something had to be done about it. Within a few sessions with Alex, I discovered the root cause and learned how to deal with it. Without Alex's help, I don't think I would ever have come to this level of self-understanding. There's no miracle cure, but the positive results are obvious to me and others."

Gary

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I was referred to Time To Change after being involved in an incident at work. I was apprehensive about going to counselling, as opening up to people I don't know is something that does not come easily to me, but on meeting Alex, I found her to be friendly and approachable. I found the first session quite difficult, but after that I started to quite enjoy the counselling thanks to Alex's professional and knowledgeable expertise in her field. I would not hesitate to recommend Alex to anyone who may consider counselling for any issue."

Simon

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I had several sessions with Alex over a 6-month period and they have had such a positive impact on my life. After several years of suffering with depression and a series of emotional problems I am a different, more positive person now. I deal with situations in a much more balanced manner and can now do things in a social environment that I never dreamed were possible. I cannot express how grateful I am for all her support in what was a very difficult, emotional time. I would recommend her sessions to anyone."

Dee

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "I have and would again recommend Time to Change to anyone in need of support. Sessions with Alex Pledger have helped me to work through some personal issues in a safe place. Thanks to this I am gaining confidence and feeling emotionally stronger and more able to cope with the pressure and stresses of life."

Emma

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) "Alex is a fantastic counsellor. There was no long wait for an appointment. I noticed that I started to feel a lot better within a few sessions and after each session I grew from strength to strength. Within a few months I felt like a totally different person. From first meeting Alex I felt very comfortable and relaxed, she put me at ease, is supportive and helpful and our sessions flowed at a steady pace. The centre is very relaxing too. Counselling helps you to see things in a completely different light. I'd definitely recommend speaking to Alex if you are struggling to sort things out on your own.”

Jane

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “I started counseling with Alex following 9 months of low mood and depression after my marriage broke down. I was caught in a trap of self-doubt, no confidence and constantly trying to find a reason for what had happened, always wondering what I had done wrong. 6 sessions with Alex taught me so much. The blame had gone, self-confidence and belief is much better and most importantly I am enjoying being me for the first time in years. Alex is non-judgemental, supportive and gives you exercises that help you to value yourself and meet your demons and make friends with yourself.”

Russ

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “I went to see Alex for work-related stress. I was so worried about my work performance that I had ended up miserable, obsessive, and depressed. Alex was an incredible support. In the first few sessions she helped me to stop spiralling into deeper depression and then we explored my anxieties. When I acknowledged I’m human and can’t be ‘perfect’, I got a clearer perspective, learned to manage my fears and worries and started to enjoy life again. Alex was the ideal guide for this process. She always seemed to know the right questions to ask. She was extremely kind and non-judgemental which helped me open up very quickly. I was very impressed by Alex’s professionalism but also by her kind and caring nature and I am really happy I chose her as my therapist.

Ellie

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “Alex’s natural warmth and empathy make her easy to talk to. She is a true professional, who really listens and focusses on what’s important to you. You can put your trust in Alex and know that, whatever you say, she’ll respond in an understanding, respectful and supportive way. She expertly balances taking a non-directive approach with sharing her knowledge and wisdom, and I have learnt so much from her that I continue to draw upon throughout my life. She takes a holistic view of wellbeing which I believe has been key in helping me make significant and lasting changes to my mental health and happiness.”

Jo

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “There are points in your life when things become blurred and overwhelming, and despite this, it sometimes feels easier just to carry on, despite the unhappiness, fear and anxiety. Alex supported me to navigate my way through the fog; look at life through a range of different lenses and get back the balance between, work, rest and play. Thank you, Alex.”

Jayne

It's Time to Change Sunflower bud (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower (Alex Pledger - Counselling and coaching in Birmingham) It's Time to Change Sunflower opening (Alex Pledger - Counselling and coaching in Birmingham) “I contacted Alex after struggling with some confusing and dark thoughts. I didn't really know where to start or if counselling would really help. Alex is patient, compassionate, and a great listener – I was genuinely surprised by some of the details she would remember from sessions several weeks or even months earlier! Her calm, non-judgmental manner and good sense of humour made it easy for me to open up and say things that I’d never said to others before. If you’re really lucky you might even get to play with coloured card and felt tip pens (yes I’m serious) – this was one of my favourite and most valuable sessions and I’m in my mid-30s!”

Matt

I hope these reviews help you to make a decision, but if you still have any questions please look at the FAQ page, or feel free to contact me.

All reviews shared here are with the consent of the individuals who wrote them. Names & identifying details have been changed for confidentiality.